Frequently Asked Questions

Add the pieces you want to your bag and place your order — no payment online. You will receive a confirmation by email or WhatsApp right after, and you pay the courier in cash on delivery.

LNX is cash on delivery across Egypt. You pay the order total, plus the flat EGP 118 delivery, in cash to the courier when your parcel arrives. Nothing is charged upfront.

No. You never enter card details and we never store any. You only pay once your order reaches your door — please have the exact amount ready for the courier.

Message us on WhatsApp at +20 106 086 3352 or email info@lnxclothing.com with your order number as soon as you can. Once an order is out for delivery we can no longer change it, but you can simply decline it at the door.

Every order is packed with care. If you would like a short note added, mention it when you order and we will do our best.

We deliver across Egypt, to every governorate, with cash on delivery. See our Shipping page for delivery times by area.

Most orders arrive within 2–5 business days of dispatch, depending on your governorate. Orders are usually dispatched within 1–2 business days.

A flat EGP 118 anywhere in Egypt, paid in cash to the courier along with your order total.

We send a tracking link by WhatsApp or email as soon as your order ships, with updates until it reaches you.

LNX pieces are cut with an easy, relaxed fit. Take your usual size unless the product page notes otherwise.

A full size guide with measurements in cm and inches is linked from every product page, or available at /size-guide.

We accept returns within 30 days of delivery. Items must be unworn, unwashed, with all tags attached. See our Returns page for the full process.

Unworn, unwashed items with original tags can be returned within 30 days of delivery. For cash-on-delivery orders, refunds are issued by bank transfer or store credit.

Message us on WhatsApp at +20 106 086 3352 or email info@lnxclothing.com within 30 days with your order number, and we will arrange a courier pickup anywhere in Egypt.

Within 5 business days of us receiving and checking your return, refunded by bank transfer (Instapay or wallet) or as store credit.

For a different size or colour, the fastest path is to place a new order and return the original. This guarantees stock and avoids delays.

LNX is designed in Cairo and made in small batches with carefully chosen partners. Composition and origin are listed on every product page.

Care instructions are printed on every garment. As a rule, we recommend washing cold, drying flat, and steaming rather than ironing. See our Care Guide for fabric-specific guidance.

Contact info@lnxclothing.com within 7 days of delivery with photos and your order number. We will arrange a replacement or full refund at no cost to you.

No. You can check out as a guest. An account lets you track orders, save addresses, and request returns more quickly.

We only collect what we need to fulfil your order and improve your experience. Read our Privacy Policy for full details.

Every email includes an unsubscribe link in the footer. You can also manage preferences from your account.